Noël de Spéville Solicitor can help you evaluate whether this is indeed the case and, if necessary, lodge a formal complaint with your bank and the relevant authorities. He may be able to offer you a ‘no win no fee’ arrangement* to pursue your claim against an insurance company or other financial institution.
*Noël de Spéville Solicitor will discuss the circumstances of your claim with you before agreeing to enter into such an arrangement.